ALERT TYPES

 Create a list of alerts and who they are to notify.

Under the Admin section down the bottom are some variable settings for the Alerts. These two settings are:

1. Number of days that an Alert can be overdue before notifying a superior.
2. Who to notify.

There is a redundancy feature in the Config settings. In case a person is away, the Alert_Overdue_Notify_Days will alert the specified line manager defined in Alert_Overdue_Notify_EMAIL.