{$Business_Name}
{$Business_Address}

{$ContactPerson.FirstName} {$ContactPerson.LastName}
{$Customer.BillingAddress}
{$Customer.BillingSuburb}
{$Customer.BillingState} {$Customer.BillingPostcode}

Dear {$ContactPerson.FirstName},

This is a follow up to update you on the status of your job. We are doing everything possible to make your order happen as quickly as possible and thank you for your patience and understanding.

Regards,
{$Staff.StaffFullName}